Thank you for sharing! How knowledge sharing and information availability affect public employees’ job satisfaction
Year: 2021
Type: article
Study design: Observational Study
Abstract: Purpose This study aims to examine the impact of job-related knowledge sharing on information availability and job satisfaction for information-receiving employees in the public sector. Following self-determination theory, the study suggests that job satisfaction is only partly affected by knowledge sharing itself, but particularly through the availability of job-related information enabling the information receiver to work effectively. Design/methodology/approach The hypotheses are tested with data from the US Federal Employee Viewpoint Survey from 2018. Additionally, results are replicated with earlier waves of the survey. Findings Results show the positive impact of job-related knowledge sharing on job satisfaction, whereby the availability of job-relevant information mediates this relationship partially. Practical implications This study confirms that managers should provide room for social interactions when introducing knowledge management practices. Originality/value The results emphasize that knowledge sharing is a highly social process in which support and relatedness play a significant role in success in addition to the diffusion of information itself.
Authors: Caroline Fischer, Matthias Döring
Institutions: University of Twente, University of Southern Denmark
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W3210245481