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The Relationship between Knowledge, Job satisfaction and Job Performance among University Counselors in China

Year: 2021

Type: article

Abstract: This paper was designed to analyze the direct effect of professional knowledge on job satisfaction and job performance among counselors in China.In addition, the mediating effect of job satisfaction within this relation was also tested.This article utilized a quantitative method by distributing questionnaires to counselors in 10 universities in Hunan province.Three hundred and ten responses were collected through stratified and simple random sampling method.Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to analyze the data.The results revealed that counselors' knowledge was significantly related with their performance, and showed significantly related to job satisfaction.In addition, the result revealed that job satisfaction can mediate the relationship between knowledge and job performance.

Source: International Journal of Academic Research in Business and Social Sciences

DOI: 10.6007/ijarbss/v11-i11/11645

Authors: Cao Jie, Nur Naha Abu Mansor, Beni Widarman Yus Kelana

Institutions: Xiangnan University, University of Technology Malaysia

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Quality education

Open Access status: diamond

OpenAlex ID: W3215436973