Work

Contemplation and analysis of pandemic impacts on accommodation industry and a system reformulation proposal with Kano model: Turkey case

Year: 2021

Type: article

Study design: Observational Study

Source: Current Issues in Tourism

DOI: 10.1080/13683500.2021.2007860

Author: Burcu Yılmaz Kaya

Institution: Gazi University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W3215976035

FWCI: 1.695

Cites: 22

Cited by: 10

Related to: 10