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A Complexity Theory Approach to Knowledge Management - Towards a Better Understanding of Communication and Knowledge Flows in Software Development.

Year: 2005

Type: conference-paper

Abstract: This paper offers a view of communication networks in which professionals are connected via knowledge flows and communication processes. The discussion focuses on a case study of software business processes in two smallsize Finnish software companies. The paper has two objectives. First, it assesses the knowledge flow model as a tool that can be used for developing knowledge-intensive services. Second, it offers a new way of seeing a software project from a communication and knowledge flow perspective.

Source: European Conference on Knowledge Management

Authors: Matti Koivuaho, Harri Laihonen

Institution: Tampere University of Technology

Language: English

Topic: Knowledge Management and Sharing

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W322838503

FWCI: 1.492

Cites: 9

Cited by: 10

Related to: 10