Work

Is ICT good for employees? An analysis of its effects on sales agents’ perceptions of service cannibalization

Year: 2015

Type: article

Study design: Observational Study

Source: Computers in Human Behavior

DOI: 10.1016/j.chb.2015.05.012

Authors: Estrella Díaz, David Martín-Consuegra, Águeda Esteban

Institutions: University of Castilla-La Mancha, Universidad Autónoma de Chile

Language: English

Topic: Digital Innovation in Industries

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W342914749

FWCI: 3.024

Cites: 65

Cited by: 12

Related to: 10