Year: 2003
Type: article
Abstract: This paper reports on empirical research on the strategic positioning of the offshore outsourcing industry with respect to the management of IT services.It attempts to analyse and identify eight essential factors of the present offshore outsourcing model and they are-Contract, Infrastructure, Quality, IPR/confidentiality, Culture, Trade policy, Project management, and Expertise.Using a case study method, each factor has been selected in order to propose enhancements to the model by developing a matrix that elaborates the criteria for selecting an offshore outsourcing vendor.
Authors: Naureen Khan, Wendy L. Currie, Matthew W. Guah
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W36192314