Additional Insights from Applying Multiple Theoretical Lenses: Technology Appropriation by Individuals
Year: 2011
Type: conference-paper
Abstract: This paper examines the additional insights that can be gained from applying multiple theoretical lenses to the interaction of users and technology. Researchers have stated the value of applying multiple lenses but generally these arguments have remained conceptual. The paper describes the implementation of an electronic document management system and the consequent user interactions over time that we call the process of technology appropriation. Four theoretical lenses are applied to the case study both individually and in combination. The additional lenses provide insights that were not available with the use of a single lens. The contribution of this paper is to demonstrate empirically ways in which a multi-lens approach can add value to information systems research.
Authors: Jennie Carroll, Justin Fidock
Institution: RMIT University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W367744167