Work

From Brand Loyalty to E-Loyalty: A Conceptual Framework

Year: 2001

Type: article

Authors: Marcel Gommans, Krish S. Krishnan, Katrin B. Scheffold

Institution: Indiana University of Pennsylvania

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W38438247

FWCI: 3.848

Cites: 30

Cited by: 407

Related to: 10