“You never know who’s watching”: how technology is shaping practice for social service professionals
Year: 2014
Type: dissertation
Abstract: for communication to occur almost instantaneously and conveniently (Yoon, 2011).The manner and mode in which people communicate has changed radically and has had a profound effect on society creating a barrage of communication styles that seem to be never-ending (Mishna, Bogo, Root, Sawyer, & Khoury-Kassabri, 2012;van Dijck, 2012).Digital platforms such as YouTube, Facebook, Twitter, or even Wikipedia allow the user to communicate daily and often, by posting photos, videos, or texting (boyd 1 & Ellison, 2008; van Dijck, 2012).Face-to-face or landline telephone conversations appear to be decreasing while cell phone use, texting, blogging, and tweeting have risen steadily, especially among people 25-years-old or younger (Farber et al., 2012).For the Millennial generation (persons born between1982 and 2000), communication through technology in some form has been available throughout their lives (Cekada, 2012;Kolmes, 2012).Thus, for this generation, it stands to reason that digital communications (in general) are preferred over conventional communication methods (Hanson, Drumheller, Mallard, McKee, & Schlegel, 2011).Jin and Park (2010) listed motivation as the number one reason digital communication is outpacing traditional face-to-face or telephone conversations.A basic fundamental need for people is the desire to belong in order to develop meaningful relationships (Maslow, 1968).This requisite or social motivation manifests itself when individuals attempt to be like others by using digital communication modes rather than traditional communication methods (Jin & Park, 2010).Social motivations, along with the functionality of the cell phone, were reported as primary reasons for its use.However, Jin and Park (2010), also included "mobility, fashion, immediacy 1 At birth, given the name Danah Michele Mattas, but legally changed her name, to danah michele boyd (no capital letters).
Author: Clary, Pamela Carlson
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W385347303
