Work

Institutional Antecedents and Consequences of Modularity in Business Process Outsourcing

Year: 2009

Type: article

Abstract: In the practice of business process outsourcing, firms face increasing challenges of losing control, knowledge misappropriation, information security and partners’ opportunism. Modularization strategy can reduce such risks and transaction costs. This research-in-progress paper introduces the concept of modularity of outsourced business process (MOBP). Drawing upon the institutional theory, we examine how three institutional pressures impact the degree of MOBP. We explore the impacts of MOBP on communication and knowledge transfer between outsourcing firms and vendors. This paper also describes the research plan to test the research hypotheses. Contributions to research and practice are also highlighted.

Source: Journal of the Association for Information Systems

Authors: Wang, Hui, Hou, Wenhua, Li, Dahui

Institutions: Nankai University, University of Minnesota, University of Minnesota, Duluth

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: green

OpenAlex ID: W417642983

FWCI:

Cites: 34

Cited by:

Related to: 10