Year: 2021
Type: conference-paper
Abstract: The most common reason for software product failure is misunderstanding user needs. Analysing and validating user needs before developing a product can allow to prevent such failures. This paper investigates several data-driven techniques for user research and product design through prototyping, customer validation, and usability testing. The authors implemented a case study software product using the proposed techniques, and analyses how the application of UX/UI research techniques affected the development process. The case study results indicate that preliminary UX/UI research before the development reduces the cost of product changes. Moreover, the paper proposes a set of metrics for testing the effectiveness of UX/UI design.
Authors: Denis Pimenov, Alexander Solovyov, Nursultan Askarbekuly, Manuel Mazzara
Institution: Innopolis University
Language: English
Subfield: Human-Computer Interaction
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4200239596