Work

Voice assistants in hospitality: using artificial intelligence for customer service

Year: 2021

Type: article

Source: Journal of Hospitality and Tourism Technology

DOI: 10.1108/jhtt-03-2021-0104

Authors: Dimitrios Buhalis, Iuliia Moldavska

Institution: Bournemouth University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4200325641

FWCI: 10.85

Cites: 39

Cited by: 281

Related to: 10