Work

Principles for Designing and Developing a Workflow Monitoring Tool to Enable and Enhance Clinical Workflow Automation

Year: 2022

Type: article

Abstract: BACKGROUND: Automation of health care workflows has recently become a priority. This can be enabled and enhanced by a workflow monitoring tool (WMOT). OBJECTIVES: We shared our experience in clinical workflow analysis via three cases studies in health care and summarized principles to design and develop such a WMOT. METHODS: The case studies were conducted in different clinical settings with distinct goals. Each study used at least two types of workflow data to create a more comprehensive picture of work processes and identify bottlenecks, as well as quantify them. The case studies were synthesized using a data science process model with focuses on data input, analysis methods, and findings. RESULTS: Three case studies were presented and synthesized to generate a system structure of a WMOT. When developing a WMOT, one needs to consider the following four aspects: (1) goal orientation, (2) comprehensive and resilient data collection, (3) integrated and extensible analysis, and (4) domain experts. DISCUSSION: We encourage researchers to investigate the design and implementation of WMOTs and use the tools to create best practices to enable workflow automation and improve workflow efficiency and care quality.

Source: Applied Clinical Informatics

DOI: 10.1055/s-0041-1741480

Authors: Danny T.Y. Wu, Lindsey Barrick, Mustafa Ozkaynak, Katherine Blondon, Kai Zheng