Work

Revisiting the effects of smile intensity on judgments of warmth and competence: The role of industry context

Year: 2022

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2022.103152

Authors: Hyounae (Kelly) Min, Yaou Hu

Institutions: California State Polytechnic University, Jinan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4206399072

FWCI: 8.979

Cites: 78

Cited by: 46

Related to: 10