Buiding Organizational Citizenship Behavior through Organizational Support, Organizational Culture, and Work Motivation
Year: 2021
Type: article
Study design: Observational Study
Abstract: A Company to reaching these targets requires human resources who have organizational citizenship behavior. The effect of perceived organizational support (POS), organizational culture, and work motivation on organizational citizenship behavior (OCB) of employees at PT Sokonindo Automobile is examined and analyzed in this study. This research was conducted on 104 employee respondents who were involved in several divisions. The research was conducted utilizing a quantitative analysis method with multiple linear regression equation analytical tools and the SPPS version 26 software. The research's empirical findings reveal that perceived organizational support (POS) has a positive and significant impact on PT Sokonindo Automobile employees' ability to build OCB. This effect is much langer and more significant than organizational culture and motivation, which also has a positive and significant influence on building OCB. The findings of this study imply the organizations that continue to provide support to their workers, have harmonious and friendly organizational culture will make employees more enthusiastic (motivated) at work and believe in the organization, which will make employees have high loyalty and voluntarily do work beyond the standard description work (OCB).
Authors: Yulli Arvika Putri, Setyo Riyanto
Institution: Mercu Buana University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4211213696