Work

Theoretische Perspektiven zur Kundenzufriedenheit

Year: 2001

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-99753-1_1

Authors: Christian Homburg, Ruth Stock

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4211244356

FWCI: 4.391

Cites: 66

Cited by: 25

Related to: 10