Year: 2021
Type: article
Abstract: Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.
Source: Museums & Social Issues
Author: Cassandra Kist
Institution: University of Glasgow
Language: English
Subfield: Museology
Field: Arts and Humanities
Domain: Social Sciences
Open Access status: hybrid
Funder: European Commission
OpenAlex ID: W4224282102