Year: 2022
Type: article
Abstract: The study discussed one of the topics of the hour in the digital age and the shadow of the fourth industrial revolution, digital transformation, and digital applications, which is the digital government, which has become a major and necessary requirement, and not as an end but rather as a means to improve services provided by government agencies to citizens.The digital government has major components represented in the availability of a digital transformation program Infrastructure, governance, automating all business in government sectors and enhancing financial transactions digitally through a digital system supported by protection, information security and cybersecurity.Relying on the observation tool, the Saudi digital government tracked through the Digital Government Authority, which is the reference body for regulating the services of government agencies provided to citizens, residents, visitors and business owners from inside and outside the Kingdom.In the field of government the number The study reached a number of results, including that the digital government is an imperative, not an end, but rather a means to improve and improve the services provided to citizens by government agencies while ensuring speed, accuracy, quality, fairness and transparency.Focusing on citizen-centered government and the noticeable interest in innovation, and the necessity of employing it in The field of digital government, and there is a close relationship between achieving advanced levels in the maturity of digital government applications and practices and knowledge management.With the need to involve the citizen, seek his opinion, strengthen partnership with the private sector, and expand in conducting more studies that explain and clarify the digital government, its concept, tasks, and requirements
Language: Arabic
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4225784148