Pilot Testing a Series of Value-Based Care Training Courses
Year: 2022
Type: report
Abstract: Jamison V Kovach,1 Faith Obanua,1 Holly M Hutchins2 1Project Management Program, University of Houston, Houston, TX, USA; 2College of Education, University of North Texas, Denton, TX, USACorrespondence: Jamison V Kovach, University of Houston, 4730 Martin Luther King Blvd., Room 300, Houston, TX, 77204, USA, Tel +1 713 743 1704, Fax +1 713 743 4032, Email [email protected]: The US healthcare system currently emphasizes volume of services over value. To facilitate changing to a value-based care model, one managed care organization developed a series of online courses designed to teach clinicians value-based care principles and practices. A pilot test was conducted to obtain feedback regarding course content and design, so the courses could be revised prior to their launch.Patients and Methods: A representative cross section of the courses’ target audience (n = 50) was recruited to participate in the pilot test, and data were collected through an online survey. Descriptive statistics were calculated for responses to close-ended survey questions, and affinity analysis was performed on responses to open-ended survey questions. Issues identified were then categorized as urgent/not urgent with respect to course revision.Results: Nearly a quarter (24%) of respondents indicated that the course contained incorrect or misleading information. Other responses noted inconsistencies in course content, eg, misspelled or mispronounced words, slides that were hard to read, etc.Conclusion: This study demonstrates how a pilot test was used as part of a formative assessment to improve course content and design. During a pilot test, attention should be paid to making it easy for participants to provide feedback.Keywords: medical education, online survey, trial, feedback
Authors: Kovach,Jamison, Obanua,Faith, Hutchins,Holly
Institutions: University of Houston, University of North Texas
Language: English
Subfield: Education
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W4226377537