Work

Determinants of Trust in Banks’ Payment Services During COVID: An Exploration Using Daily Data

Year: 2022

Type: article

Study design: Observational Study

Source: De Economist

DOI: 10.1007/s10645-022-09405-9

Authors: Michiel Bijlsma, Carin van der Cruijsen, Jester Koldijk

Institutions: Tilburg University, SEO Amsterdam Economics, De Nederlandsche Bank

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W4229065197

FWCI: 3.068

Cites: 38

Cited by: 19

Related to: 10