Work

Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from Pakistan

Year: 2017

Type: article

Study design: Observational Study

Source: International Journal of Electronic Customer Relationship Management

DOI: 10.1504/ijecrm.2017.086752

Authors: Syeda Marium Mehmood, Arsalan Najmi

Institution: Iqra University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4236346969

FWCI: 18.26

Cites:

Cited by: 113

Related to: 10