Work

Editorial: Service quality in libraries and treating users as costomers and non-users as lost or never-gained customers

Year: 1996

Type: editorial

Source: The Journal of Academic Librarianship

DOI: 10.1016/s0099-1333(96)90054-3

Language: English

Topic: Library Science and Information Literacy

Subfield: Library and Information Sciences

Field: Social Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W4237395136

Cites: 2

Cited by: 7

Related to: 10