Work

Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches

Year: 2018

Type: article

Study design: Observational Study

Source: International Journal of Productivity and Quality Management

DOI: 10.1504/ijpqm.2018.093454

Authors: Main Naser Alolayyan, Sulieman Ibraheem Shelash Al Hawary, Anber Abraheem Shlash Mohammad, Bahaà Abdul Hafez Attallah Al Nady

Institutions: Liwa University, Al al-Bayt University, Petra University, Middle East University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4239059848

FWCI: 3.723

Cites:

Cited by: 145

Related to: 10