Work

OCB and Service Climate: Examining Multilevel Antecedents of Customer Satisfaction

Year: 2005

Type: dataset

Source: PsycEXTRA Dataset

DOI: 10.1037/e518612013-643

Authors: David M. Mayer, Mark G. Ehrhart

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4239128763

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