Work

Performance Management

Year: 1998

Type: book-chapter

DOI: 10.1007/978-1-349-14703-8_3

Author: Ivan F. Jackson

Institution: Victoria University of Wellington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4240496451

FWCI: 5.333

Cites: 14

Cited by: 43

Related to: 10