Work

On the Retail Service Quality Expectations of Chinese Shoppers

Year: 2009

Type: article

Source: International Journal of Market Research

DOI: 10.1177/147078530905100608

Authors: Juan (Gloria) Meng, John H. Summey, Neil C. Herndon, Kenneth K Kwong

Institutions: Minnesota State University, Mankato, Southern Illinois University Carbondale, Lingnan University, Hong Kong Polytechnic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4241950120

FWCI:

Cites: 37

Cited by: 5

Related to: 10