Work

Banker-Customer Interactions in Financial Services

Year: 2003

Type: article

Source: Journal of Marketing Management

DOI: 10.1080/0267257x.2003.9728248

Authors: Barry Howcroft, Paul Hewer, Mark Durkin

Institutions: Loughborough University, University of Stirling, University of Ulster

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4242695935

FWCI: 0.715

Cites: 19

Cited by: 55

Related to: 10