Work

Customer Experience with Self-Service Technologies in Banking Sector: Evidence from Nigeria

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Business and Systems Research

DOI: 10.1504/ijbsr.2021.115983

Authors: Chidera. C. Ugwuanyi, Joseph. I. Uduji, Chukwunonso Oraedu

Institutions: University of Nigeria, University of Nigeria Teaching Hospital

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3037496868

FWCI: 3.564

Cites: 45

Cited by: 44

Related to: 10