Work

Measuring Physical Distribution Service Quality

Year: 1996

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1007/bf02894507

Authors: Carol C. Bienstock, John T. Mentzer, Monroe Murphy Bird

Institutions: Valdosta State University, University of Tennessee at Knoxville, Virginia Tech

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1976472104

FWCI: 4.49

Cites: 45

Cited by: 476

Related to: 10