Work

Dienstleistungsmarketing

Year: 1997

Type: book

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-94541-9

Authors: Heribert Meffert, Manfred Bruhn

Institutions: University of Basel, University of Münster

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4249538176

FWCI: 28.86

Cites: 1

Cited by: 139

Related to: 10