Work

Handbuch Dienstleistungsmarketing

Year: 2012

Type: book

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-8349-3661-5

Authors: Manfred Bruhn, Heribert Meffert

Institutions: University of Basel, University of Münster

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4250066976

FWCI: 7.694

Cites: 3

Cited by: 110

Related to: 10