Work

Customer Relationship Management

Year: 2019

Type: book

Source: Routledge eBooks

DOI: 10.4324/9781351016551

Authors: Francis Buttle, Stan Maklan

Institution: Cranfield University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4251810097

FWCI: 17.17

Cites:

Cited by: 206

Related to: 10