Work

A Meta-Analysis of Satisfaction in Marketing Channel Relationships

Year: 1999

Type: review

Study designs: Systematic Review, Meta-Analysis

Source: Journal of Marketing Research

DOI: 10.1177/002224379903600207

Authors: Inge Geyskens, Jan-Benedict E.M. Steenkamp, Nirmalya Kumar

Institutions: Tilburg University, Wageningen University & Research, KU Leuven, International Institute for Management Development

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4251944604

FWCI: 1.134

Cites: 97

Cited by: 474

Related to: 10