Work

Qualitätssicherung im Dienstleistungsmarketing — eine Einführung in die theoretischen und praktischen Probleme

Year: 2000

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-91158-2_1

Author: Manfred Bruhn

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4253763142

FWCI: 4.324

Cites: 27

Cited by: 23

Related to: 10