Work

Perceived values, platform attachment and repurchase intention in on-demand service platforms: A cognition-affection-conation perspective

Year: 2022

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2022.103024

Authors: Baozhou Lu, Lixiao Yan, Zhipeng Chen

Institution: Qingdao University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: Natural Science Foundation of Shandong Province, National Office for Philosophy and Social Sciences, Major Program of National Fund of Philosophy and Social Science of China, Science and Technology Support Plan for Youth Innovation of Colleges and Universities of Shandong Province of China

Awards: G2261662537, G6153917556, G7378303239

OpenAlex ID: W4281257233

FWCI: 17.72

Cites: 126

Cited by: 99

Related to: 10