Work

Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach

Year: 2022

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2022.103052

Authors: Purushottam Meena, Gopal Kumar

Institutions: College of Charleston, Indian Institute of Management Raipur

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W4282958845

FWCI: 22.68

Cites: 104

Cited by: 112

Related to: 10