Work

Continuance in organizational commitment: The role of emotional intelligence, work‐life balance support, and work‐related stress

Year: 2022

Type: article

Abstract: The study uses the job demands‐resources (JD‐R) theory to examine the effects of work‐related stress, life‐work balance support, and emotional intelligence on the organizational continuance commitment of workers in under‐resourced organizations. Quantitative cross‐sectional survey data were collected from 212 workers at selected independently owned schools in western Zimbabwe. Correlation and multiple‐regression analyses techniques were used to analyze the data. Positive significant relationships were found between all three independent variables (work‐related stress, work‐life balance support and emotional intelligence) and organizational continuance commitment. Hayes’ PROCESS analyses results demonstrated that emotional intelligence significantly moderated the effect of work‐related stress on organizational continuance commitment, and that of work‐life balance support and organizational continuance commitment. The results highlight the importance of factors including work‐related stress, work‐life balance support, and emotional intelligence in efforts to help inadequately resourced entities retain employees.

Source: Global Business and Organizational Excellence

DOI: 10.1002/joe.22172

Authors: Felicity Chigeda, Takawira Munyaradzi Ndofirepi, Renier Steyn

Institutions: Lupane State University, University of South Africa

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: hybrid

Estimated APC paid: $3,050