Work

Do Mixed Emotions Matter in a Crisis? The Impact of Expressing Sadness and Sympathy on Organizational Reputation and Forgiveness

Year: 2022

Type: article

Source: International Journal of Business Communication

DOI: 10.1177/23294884221106999

Author: James Ndone

Institution: Coastal Carolina University

Language: English

Topic: Public Relations and Crisis Communication

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4283763474

FWCI: 4.194

Cites: 74

Cited by: 16

Related to: 10