Work

Decisions when interacting in customer-supplier relationships

Year: 2022

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2022.06.019

Authors: Simone Guercini, Antonella La Rocca, Ivan Snehota

Institutions: University of Florence, Università Cattolica del Sacro Cuore, Università della Svizzera italiana

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4284897908

FWCI: 4.253

Cites: 78

Cited by: 22

Related to: 10