Work

Service Quality: A Profit Strategy for Financial Institutions

Year: 1988

Type: book

Authors: Leonard L. Berry, D. Bennett, Carter W. Brown

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W428532584

FWCI: 3.64

Cites:

Cited by: 143

Related to: 10