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Organizational Social Capital and Performance Information use: The Mediating Role of Public Service Motivation

Year: 2022
Type: article
Study design: Observational Study
Abstract: This article examines the mediating role of public service motivation (PSM) between organizational social capital and performance information use. This topic is worth studying since it allows to understand how organizational level factors and individual level traits interact. Using a multiple informant survey distributed to county managers in Florida, this article finds support that organizational social capital is an important predictor of performance information use, and that this relationship is mediated by the role of PSM. The article concludes with recommendations on how to capitalize on these internal resources for the effective implementation of performance management reforms and practices.
Language: English
Open Access status: hybrid
Estimated APC paid: $3,000
OpenAlex ID: W4285394178
FWCI: 2.312
Cites: 87
Cited by: 10
Related to: 10