Work

Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator

Year: 2022

Type: article

Study design: Observational Study

Source: International Journal of Sports Marketing and Sponsorship

DOI: 10.1108/ijsms-03-2022-0055

Authors: Fong Jia Wang, Weisheng Chiu

Institutions: Tamkang University, Hong Kong Metropolitan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4285586600

FWCI: 9.443

Cites: 106

Cited by: 44

Related to: 10