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Pengaruh Budaya Mutu, Tingkat Quality of Work Life (qwl) Dan Knowledge Management Terhadap Organization Citizenship Behavior (ocb)

Year: 2021

Type: article

Abstract: The purpose of the research is to prove and analyze the influence of quality culture, level of quaity of work life and knowledge management on organizational citizenship behavior in employees of PT. Avian Avia. The research was conducted with a quantitative approach, with the sample analyzed, namely 179 employees of the production division. The data analysis technique used is multiple linear regression analysis. The results of the study prove that quality culture, quaity of work life and knowledge management both partially and simultaneously have a significant contribution to organizational citizenship behavior. Other results show that the influence of quality culture, quaity of work life and knowledge management on organizational citizenship behavior is 74.4%.

Source: GREENOMIKA

DOI: 10.55732/unu.gnk.2021.03.1.1

Authors: Wahyu Eko Pujianto, Evendi

Institutions: Universitas Nahdlatul Ulama Sidoarjo, Universitas Bhayangkara Surabaya

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W4288793573

FWCI: 2.334

Cites:

Cited by: 5

Related to: 10