Work

Contextual factors influencing parents' assessments of family‐centred care in the paediatric emergency department: A qualitative study

Year: 2022

Type: article

Abstract: AIM: To identify the contextual factors influencing parents' assessments of the family-centredness of care received during a paediatric emergency department visit. DESIGN: A qualitative cross-sectional case study. METHODS: We interviewed parents who were at their child's bedside during an emergency department encounter. We independently coded the first 3 transcripts and met to discuss the coding structure and to refine existing codes, add new codes and develop tentative categories. We repeated this process for every 3-5 transcripts until thematic saturation was reached. RESULTS: We conducted 16 interviews and identified 2 themes: (1) Not all parents expected physicians to provide family-centred care in the emergency department and (2) feeling overwhelmed and powerless influenced parents' perceptions of family-centred care. Poor family-centred care worsened parents' sense of powerlessness and reinforced parents' low expectations from physicians. Similarly, low expectations and powerlessness exacerbated poor family-centred care. Interventions are needed to break this cycle and improve family-centredness of care.

Source: Nursing Open

DOI: 10.1002/nop2.1304

Authors: Jennifer L. Rosenthal, Susan L. Perez, Heather M. Young

Institutions: University of California Davis Medical Center, University of California, Davis, California State University, Sacramento

Language: English

Topic: Family and Patient Care in Intensive Care Units

Subfield: Radiological and Ultrasound Technology

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $2,800