Work

Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes

Year: 2022

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2022.103292

Authors: Soyeun (Olivia) Lee, Heesup Han

Institutions: Macau University of Science and Technology, Sejong University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4291200723

FWCI: 6.38

Cites: 94

Cited by: 35

Related to: 10