Work

Customer satisfaction and international business: A multidisciplinary review and avenues for research

Year: 2022

Type: article

Source: Journal of International Business Studies

DOI: 10.1057/s41267-022-00546-2

Authors: G. Tomas M. Hult, Forrest V. Morgeson III, Udit Sharma, Claes Fornell

Institutions: Michigan State University, University of Michigan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4291824680

FWCI: 6.38

Cites: 241

Cited by: 36

Related to: 10