Work

Customer Satisfaction Measurement and Management

Year: 1997

Type: article

Source: Technometrics

DOI: 10.2307/1270937

Authors: Eric R. Ziegel, E. Naumann, K. Giel

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4294404503

FWCI: 6.303

Cites:

Cited by: 31

Related to: 10