Work

Beneficiary Survey-Based Feedback on New Medicare Informational Materials

Year: 2020

Type: article

Abstract: In response to the Balanced Budget Act (BBA) of 1997, the Center for Medicare & Medicaid Services (CMS) initiated a massive information and education campaign to promote effective health plan decision-making. Early results suggest that the pilot version of the Medicare & You handbook and other new Medicare informational materials were viewed favorably overall. Despite their limitations, most beneficiaries found the information useful. The longer, more comprehensive materials were not perceived to be more useful than the shorter, less complicated version. Additional research is needed to determine which subgroups of beneficiaries may need more and, possibly less, information.

Source: PubMed Central

DOI: 10.17615/6t82-af30

Authors: Kalsbeek, William D., Kilpatrick, Kerry E., Garfinkel, Steven A., Hibbard, Judith H., McCormack, Lauren A.

Institution: University of North Carolina at Chapel Hill

Language: English

Topic: Health Literacy and Information Accessibility

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: green

Funder: Agency for Healthcare Research and Quality