Work

Der Zusammenhang zwischen Kundenzufriedenheit und Kundenbindung

Year: 2003

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-322-99464-6_4

Authors: Christian Homburg, Annette Becker, Frederike Hentschel

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4299359288

FWCI: 18.95

Cites: 75

Cited by: 21

Related to: 10