Work

Analysis of Problems Faced by the Deaf While Using Public Transport in a Big City

Year: 2022

Type: article

Abstract: The article presents aspects connected with the identification of the main problems of the deaf and the hard of hearing when they use public transport and the related infrastructure in Poland. For the purpose of the analysis, a survey was conducted among 71 deaf and hard of hearing persons who live in large conurbations and use public transport daily. The survey included questions concerning to what extent the public transport and infrastructure are adapted to the needs of the hard of hearing. The participants evaluated the system of passenger information and indicated problems they come across most frequently in public transport vehicles and at stops. The problems were related to two primary issues: difficulties communicating directly with the drivers or when paying the fare in the ticket window and problems hearing and understanding voice messages played in vehicles and at train/bus stations.

Source: Transport Problems

DOI: 10.20858/tp.2022.17.3.12

Authors: Małgorzata ORCZYK, Łukasz MŁODYSTACH

Institution: Poznań University of Technology

Language: English

Topic: Urban Transport and Accessibility

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Sustainable cities and communities, Reduced inequalities, Industry, innovation and infrastructure, Good health and well-being

Open Access status: gold

Estimated APC paid: $377